Fast-Food Chains Order Up AI Despite Early Missteps.
safefoodmitra.com · 2025-03-06 10:08:27
Yum!, Wendy’s Latest AI Updates
Yum! Brands, the parent of KFC, Taco Bell and Pizza Hut, on Feb. 6 announced an integrated AI-driven platform called ‘Byte by Yum!’ to be rolled out throughout its global locations. The platform aims to optimize restaurant operations, improve order accuracy and increase diner satisfaction.
Byte uses AI to enhance online and mobile ordering, point-of-sale systems, kitchen and delivery optimization, labor management and team member training. It can forecast inventory more accurately and help speed up promotional rollouts, while its efficiencies aids in employee retention.
U.S. locations of Taco Bell uses Byte for integrated ordering and back-of-house efficiencies, while Pizza Hut locations in the U.S. saw improved delivery times and order tracking through the AI-powered kitchen system. The platform is already in use at 25,000 international locations.